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User research

SIDE Labs

You will learn the core skills we use at SIDE: web design, web build, user research, copywriting, information architecture, product management and tea drinking. 

This is all knitted together by Webflow, a website creation tool that we believe radically changes the skill set required to be an effective web developer.

By the end of the SIDE Academy apprenticeship, we expect you will be hyper employable. We hope you might want to keep working at SIDE after this initial 6 months... but we’ll cross that bridge when we come to it.

A typical week

  • 4 days on live projects: The best way to learn the full range of skills.
  • 1 day on training: Guided self-study with peer support, working to deliver a project.

Training modules

The training covers the full product development process:

Discovery

  • Journey Mapping
  • User Interviews
  • Market Analysis
  • Synthesis

Design

  • Solution Sketching
  • UX & UI Design
  • Visual Design
  • Prototyping

Development

  • Website Build
  • Content Creation
  • Quality Assurance
  • Continuous Improvement

Entry requirements

SIDE Academy aims to increase diversity in the charity technology sector. SIDE Academy is aimed at people who are under-represented in charities and technology. No qualifications or experience is required. You will need to exhibit at least one of the following:

1. Skills in communicating online

This can be pretty much anything. An Instagram account with thousands of followers. A vibrant forum or subreddit. A charming blog. A Roblox game with a significant number of favourites.

2. Excellence in something

Perhaps you've played music or sport to a high standard:  whether rapping or ultimate frisbee, viola or boxing - we are ready to be impressed. Perhaps you’ve got glowing letters of recommendation from somewhere you volunteer. Surprise us!

3. Passion and work ethic

Evidence that you’ve taken the hard way, whether for curiosity, love or money. Maybe you’ve worked somewhere over a long period, beyond what most mortals could sustain. Even if the job was unglamorous, we'll be impressed by the hard work. 

4. Ambition to make a social impact

SIDE is aiming to make the world a better place. It would be wonderful if you are too. Tell us how or why or where!

5. Strong written communicator

You don’t have to consider yourself a writer. But we’ll pay close attention to your covering email. We’ll be looking for someone who communicates tightly, makes a connection, and has a touch of flair.

The thinking behind entry requirements

As founders of SIDE, we are aware that a few chance encounters early in our career had a huge impact. Many people don’t get those chances, whatever their talents. We are trying to do a tiny bit to redress this imbalance. We are aware this is a fraught area… sorry if we get it wrong! This scheme is self-funded. If it doesn't work out, it is our money we are wasting.

 

Details

  • Places: 2 apprentices
  • Duration: 6 months  
  • Salary: £21,000 per year
  • Computer: supplied if needed
  • Holiday: 25 days + bank holidays

Location

We are happy for the job to be mainly remote, but we do like to work face-to-face from time-to-time. SIDE is based in West London.

Schedule

  • Mon 22 June: Launch scheme
  • Mon 29 June: Start interviews
  • Mon 6th July: Final interviews
  • Mon 13th July: Deliberations & offers
  • Mon 20th July: Academy starts!

To apply

Send us a short email and CV or portfolio. In your covering email, tell us one social problem you'd like to solve and one online project that inspires you.  

Apply for this job