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UX Research Internship

thredUP

InternshipresearchRemotePosted 4 months ago
About the role
As a thredUP intern, you will be given a firsthand glimpse at what it’s like to work at the largest fashion resale platform. You will tackle projects alongside our world-class team, with the opportunity to make a real impact on thredUP’s business. 

For this internship, we are looking for someone who is looking to develop and hone their qualitative research skills by leading a customer research project focused on a particular segment of customers. The final output of this internship will be a set of findings about this segment of customers that shape our product offerings, and the opportunity to present these findings in various forums within the company. 

Here’s a taste of what you’ll be doing:

    • Collaborating with stakeholders to define objectives and goals of the research
    • Designing interview and user testing protocols
    • Organizing and recruiting interviewees and focus groupsInterviewing customers & conducting qualitative analysis 
    • Surveying customers; designing and administering surveys, survey analysis
    • Additional market research
We are looking for an intern who can commit to our 4 day/32 hour work weeks (Monday - Thursday). There may be occasional exceptions where the work will require extending into Fridays but only when truly necessary.

We are looking for someone who is interested in developing interview & other qualitative research skills, and who is seeking on-the-ground experience doing so. Prior experience is desirable but not required.

What We Offer
At thredUP, we value infinite learning. As an intern you’ll have the opportunity to learn about our forward-thinking business and collaborate with our talented team.

We also believe that each person should help drive the business. As an intern, you’ll be encouraged to speakUPthink big, ask questions and seek the truth, and help influence outcomes for our business and customers.

You’ll have the opportunity to work with passionate and supportive team members who encourage new ideas, feedback and collaboration.

We have a talented leadership team that encourages transparency and they will support you in maximizing your internship experience.
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