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Content Designer Intern

Headspace

About the Content Designer (UX Writer) Intern at Headspace:

Headspace is looking for enthusiastic students with a drive to create a healthier and happier world. Our full-time paid internship program will give you a chance to gain in-depth knowledge of what it is like to be a part of our fast-paced and innovative company. Our summer internship program will be conducted fully remotely and will run for 10-weeks from June - August  2021. This internship goes beyond conventional design internships with a focus on Content Design. You’ll gain experience in everything from high-level strategic design thinking to the execution of crucial comms. 

As the Content Design Intern, you’ll apply your writing chops to play a key role in the design of all touchpoints in the user experience. Working across marketing, product, and brand, you’ll help create meaningful conversations with customers, building a lasting relationship. More than a wordsmith, you will participate in all phases of design to develop deep customer empathy, define customer problems, ideate, and experiment with customers. You will support the planning, writing, editing, and managing of customer-centric content across our ecosystem, stitching a cohesive narrative across products and platforms ensuring every button, every notification, and every error message is thoughtful, human, and inclusive. You will contribute new ideas for voice and tone, content search, and content delivery. 

Important note: we are accepting applications through Wednesday, May 5th.

The core competencies that you will develop:

    • Understanding of writing fundamentals while learning to write for a digital product
    • Write using Headspace’s voice and tone
    • Crafts clear and concise content for simple features and small projects such as notifications, error messages, interaction flows, and in-product messaging
    • Ability to be prolific with ideas and explorations within guidelines and timelines while receiving feedback from key stakeholders
    • Understanding of search functionality and how to improve the offering of relevant content

What you’ve accomplished:

    • Strong writing skills
    • Students pursuing a BA/BS, MA/MS
    • Interested and experience in Content Strategy and UX thinking 
    • Love presenting and storytelling 
    • Excellent communication skills – verbal, written, and presentational
    • Interest in mental health and well-being is a plus
    • Thorough attention to detail
How we feel about Diversity & Inclusion:

Headspace is committed to bringing together humans from different backgrounds and perspectives, providing employees with a safe and welcoming work environment free of discrimination and harassment. We strive to create a diverse & inclusive environment where everyone can thrive, feel a sense of belonging, and do impactful work together. As an equal opportunity employer, we prohibit any unlawful discrimination against a job applicant on the basis of their race, color, religion, gender, gender identity, gender expression, sexual orientation, national origin, family or parental status, disability*, age, veteran status, or any other status protected by the laws or regulations in the locations where we operate. We respect the laws enforced by the EEOC and are dedicated to going above and beyond in fostering diversity across our workplace. 

*Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Headspace. Please inform our Talent team if you need any assistance completing any forms or to otherwise participate in the application process.

How to get started:

If you’re excited by the idea of seeing yourself in this role at Headspace, please apply with your CV and a cover letter that best expresses your interest and unique qualifications.
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