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HCD Specialist/UX Designer

eSimplicity

Please explore the opportunity to join us as an HCD Specialist and UX Designer 

Do you have a Human Centered Design (HCD) eye with production skills in UX/UI? We are seeking an innovative HCD Specialist and UX Designer with great UX/UI production experience with mockups, wireframes, design sessions, facilitation and other deliverables to apply their HCD appreciation and thought process to a variety of user experience initiatives. 

Who we are:
Launched in 2016, eSimplicity is creating an elegantly connected, digitally enhanced and well-communicated world. The team delivers Healthcare IT, Cybersecurity, and Telecommunications solutions that improve the life and health of millions of Americans while defending our national interests on the battlefield. Our Digital Services engineers are building modern systems that help improve healthcare quality, expand care coverage, and lower cost, including fighting fraud, waste and abuse. Our Telecommunications engineering team helps the DoD implement spectrum (Radio Frequency) management on both national and international stages. We also have a cleared engineering team that helps the Department of Homeland Security protect our national security interests. 

Responsibilities:

    • Apply Human-Centered Design (HCD) techniques to understand user’s needs and experience and the organization’s mission
    • Establish and facilitate various initiatives using innovative design methods with a focus on improving user experience
    • Plan and execute user research in addition to gathering user feedback and crafting customized solutions for key stakeholders
    • Design and communicate design deliverables including customer journeys, service blueprints, user personas, artifacts, scenarios, data visualizations and service models in support of our partner’s needs
    • Work closely with the Principal HCD Strategist to develop strategic roadmaps, define requirements, co-creation/ideation sessions and participate in formative research
    • Help support participatory designs
    • Collaborate with business and functional leaders, and teams in order to understand organizational behaviors and pain points
    • Assist in the collection, management and analysis of qualitative and quantitative user data
    • Identify and assist in the prioritization of projects that will have the most impact within the organization
    • Act as a SME for HCD and user experience best practices 

Required Qualifications:

    • Bachelor's degree in Business, Design, Computer Science, Computer Engineering, Information Systems or related area
    • Minimum of five (5) years of professional UX experience
    • Extensive understanding of HCD principles including but not limited to user research, user needs, user feedback and workflows
    • Experience developing and designing wireframes, prototypes, mockups and other user-centered design specialties
    • Demonstrated ability to take initiative, manage deadlines, and work on multiple projects at once
    • Strong understanding and ability to work using Agile methodologies
    • Sharp critical thinking and problem-solving skills
    • Strong communication, interpersonal, and teamwork skills

Desired Qualifications:

    • Master’s degree in Computer Science, Design or related field 
    • Experience designing and implementing solutions in AWS 
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