UX Researcher
Justos
Posted 2 years ago
About Justos
Justos builds insurance products that are fairer, smarter, and more human. We offer our customers products that reward safe behavior, are easy to understand, and that get paid out faster when things don't go according to plan. We are using data science, design, and brand to disrupt a multi-billion dollar insurance industry, similar to what has been happening in retail banking over the last 10 years. Ultimately, we are building a safe and fairer world.
We are building a stellar and diverse global team of creatives, builders, analysts and operators. Above everything, we look for exceptional team players that make everyone around them better. We are looking to build long term relationships in which our team becomes like a family that supports each other, laughs often, sometimes sheds a tear, but understands that together we are harder, better, faster, and stronger. We are backed by Kaszek (the #1 venture firm in Latam) and 7 unicorn CEOs (including Nubank, Hippo, Kavak, Creditas, Classpass and iFood). We are a fully remote company but mostly concentrated in Brazil and Spain. Read more about us and how Justos came into existence ? here.
About the Role
At Justos, you’ll work answering questions and influencing product decisions by providing insights about our users; their needs and goals; how products and features might be built to meet them; and how well our products and services are working. You'll conduct studies for existing and future products, as well as evaluate the impact on current product changes.
Responsibilities
- Work across teams to identify key research questions, and address them through qualitative and quantitative methods;
- Collaborate with product, design, CX, business, and engineers to drive user-centric decisions on our product strategy;
- Synthesize and communicate research findings to advise business decisions and strategic plans through presentations, reports, workshops, and any other approach you find relevant.
Requirements
- 2+ years of proven experience in UX Research (Qualitative and Quantitative methods);
- Experience in applying research to digital products and services;
- Excellent team player, communicator and facilitator who enjoys working with others;
- Excited to work on a fast-paced, dynamic startup environment;
- Proficiency in English (needed for communications with world-wide coworkers and for internal materials).
At Justos you will
- Participate in the creation of a product from the initial stages;
- Take advantage of the fast-growing environment as a way to learn and develop at the same speed;
- Impact the product and culture by collaborating with teams and contributing with engineering, design and product decisions (lots to do, lots to learn!).
"Profit is like the air we breathe. We need air to live, but we don't live to breathe." - Frederic Laloux