Senior UX Researcher
Homebound
Homebound’s mission is to make it possible for anyone, anywhere to build the perfect home using technology. We are currently delivering on this promise as the first truly tech-powered homebuilding company of its kind, starting in communities that need homes the most. This includes regions impacted by natural disasters, as well as those experiencing massive housing shortages such as Austin, Dallas, Houston, Denver and Los Angeles.
With technology behind every step of the process, Homebound delivers unprecedented homeowner experiences, plus a more efficient build process. Our tech enables us to transform the single family home construction market, and build or rebuild communities along the way.
We are already helping hundreds of homeowners build their perfect home, and with over $70M in capital raised from Thrive, Fifth Wall, Google Ventures, Khosla and more, we are expanding faster than ever to help thousands more.
About The Role:
Homebound is looking for a Senior UX Researcher to design and conduct studies for key product areas for our platform ecosystem. You’ll work across our different squads and teams to support ideas and findings as we continue to build an automated home building experience.
What You'll Do:
- Work with Product and Design to creatively identify and explore new opportunities to help define product roadmaps, vision, and strategy
- Design, conduct and synthesize foundational and formative qualitative and quantitative user research
- Collaborate with a diverse group of cross-functional teams including: Architecture, Design, Construction, Procurement, Vendors and Homeowners
- Synthesize and communicate research findings to drive understanding, user empathy and clear takeaways
- Pioneer our research center; choose tools, organize efforts, and lead overall operations
- Level-up and coach the Product and Design teams on research methodologies
Who You Are:
- 4+ years of professional experience conducting user research
- Deep understanding of research methods strength and weaknesses; experience planning and conducting large scale projects across various product phases
- Experience with mixed methods with a clear strength in qualitative research
- Ability to concisely and persuasively communicate research findings
- A portfolio showing projects that include designing, conducting, and synthesizing research
- Bonus: Proven ability to work with non-technical teams and translate operational needs into a platform ecosystem experience