Associate Director Experience Design



Position at VMLY&R

About Us: VMLY&R

VMLY&R is a global brand and customer experience agency that harnesses creativity, technology, and culture to create connected brands. But what does that mean? It means we're a creative agency that is built on the promise of collaboration and human connection. Creating connected brands isn't just what we do — it's what we're known for and who we are. We empower our clients to excel at the intersection of "brand" and "customer experience," starting with simple goals: Create work that becomes part of people's lives; promote value for our clients; and, in the best of cases, help the world.

We're committed to building a united global network of creators and thinkers, regardless of their age, race, skin color, religion, disability, sexual orientation, gender identity or expression. With over 12,000 employees across the globe, our influence is made stronger by applying our collective experiences to tell stories that not only sell products and experiences, but also guarantee positive representations of all communities.

Our unique culture is rooted in a great deal of care for you and your success. Above all else, we are committed to strengthening your experience by ensuring your inner potential continues to be discovered.

We also offer about a dozen employee resource groups (ERGs) that allow you to tap into your personal identities, interests and passions. Our ERGs celebrate ethnic diversity, life as a working parent or caregiver, neurodiversity, the LGBTQ+ community, wellbeing, and more. Regardless of your interests, there is no shortage of opportunities to get involved, so tap into our global network and find where you can make your ideas come to life.

The Associate Director, Experience Design, UX, is responsible for planning and executing multiple projects and accounts. In this role, you will lead the experience design team(s) to develop solutions that meet the overall project and account goals.   Responsibilities Drive a strategic and conceptual vision across multiple platforms Collaborate with experience strategy to define the experience based on human-centered needs and client goals and objectives Lead discovery workshops with clients and interpret artifacts into business and user needs Develop information architecture strategy and guide teams to execute creation of the IA Lead and collaborate with UI and writers to execute design vision Partner with and lead clients from a variety of industries Be a leader in industry trends and user experience practices

Skills & Experience

  • 7+ years of industry experience, with emphasis on human-centered design
  • Experience in user-centered design methods and techniques
  • Experience in UX design, specifically for mobile, responsive design and platform-based solutions
  • Digital agency experience and background preferred
  • Proficient with design tools such as Sketch and InVision app for designing and prototyping solutions
  • Strong experience strategy skills and an eye for compelling digital storytelling
  • Can find creative ways to get things done effectively and collaboratively
  • Continuous learner of technology; promoting it, using it and finding new tools to make us more effective
  • Ability to distill complex ideas into simple concepts, defend the work and be the expert in the room
  • Strong writing skills, creativity and passion for human-centered design
  • Experience working on and leading multiple projects simultaneously across large cross-discipline agile teams

Our Benefits

As the world leader in communications services, we rely on the creativity of our people to deliver the best work for our clients. In return, we invest in our employees by offering them a diverse suite of benefits from best-in-class carriers, with enough choice and flexibility to keep them and their families healthy and happy today and tomorrow.

  • Corporate gift matching program
  • Paid time off for volunteering
  • Paid parental leave
  • Ranked No. 1 in advertising for our adoption assistance program
  • Corporate discounts
  • VMLY&R Diversity, Equity, and Inclusion (DEI) team, which guides, celebrates, and promotes cultural literacy; increases employee engagement; recruits and retains a diverse workforce; and builds internal opportunities for people to learn and grow.

VMLY&R is an equal opportunity employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, or physical or mental disability. We believe in creating a dynamic work environment that values diversity and inclusion and strives to recruit a diverse slate of candidates to help us achieve that goal.

Apply for this job