Billingual UI/UX Designer
KPMG
Posted 1 year ago
ABOUT KTSA
KPMG Technology Services Americas or KTSA is a Delivery Center located in Mexico City and Guadalajara that provides information technology & support services in the Americas Region.
Explore the Tech World with KTSA where you can;
Experience a culture where you can interact with multi-cultural teams and people from different backgrounds.
Expand your possibilities and gain stability, at KTSA we celebrate successes and reward our people for the hard work they do every day.
Excel and make an impact, it’s a place where you can create their own footprint and make a legacy.
We invest in people, with internal programs, training and initiatives to develop their skills and help them reach your goals
Express and celebrate your individuality. It's about coming exactly as you are. We empower everyone to live their truth, be themselves, pursue individual interests
Visit KTSA.COM.MX to know more about us.
Responsibilities:
- Design engaging experiences (products, services, workshops, campaigns, and others) that exceed people's expectations and achieve desired business outcomes
- Contribute to a diverse team of KPMG personnel and client stakeholders as you collaboratively translate human insights and business requirements into a compelling future-state vision, creating tools such as workshops, journey maps, service blueprints, experience prototypes, user personas, research summaries, and stakeholder presentations
- Conduct user research, validation, and testing efforts (qualitative and quantitative) to ensure solutions are rooted in real-world user needs and deliver necessary functionality in ways that delight and drive adoption
- Present and defend the value of user insights and the translation into the team’s design solution to client stakeholders through storytelling in a way that inspires confidence and drives approval
- Participate in business development efforts by helping craft approaches, estimates, and presentations for client proposals, including being the voice of design in customer presentations, telling our story, and communicating the value our approach
- Contribute to our community of Human-Centered Design practitioners, providing expertise and advancing KPMG's methods to ensure we remain at the forefront of our craft and relevant to our clients' greatest challenges
Qualifications:
- Bachelor’s degree in User Experience Design, Product Management, Graphic Design or related field from an accredited college or university
- Senior and Associate position.
- A minimum of 3 years’ experience delivering Human Centered Design, Product/Service Design, Design Thinking, and/or Design Research and Strategy efforts as a client-facing professional in a consulting environment
- Intermediate proficiency in current methodologies and frameworks such as Design Thinking, Primary and Secondary Research, Heuristic Analysis, Persona/Journey Mapping, Service Blueprinting, Rapid Prototyping, User Testing, and Agile Prioritization using tools such as Mural, Sketch, Figma, InVision, Adobe Creative Cloud, Microsoft Office Suite, Jira, and Confluence
- Strong project portfolio that demonstrates effective problem solving through design, consulting, and execution, the connection of research insights to solution to business outcomes, while collaborating with diverse teams to deliver an exceptional customer experience
- Strong consulting, facilitation, and storytelling skills (oral, written, and visual communication) with the ability to inspire, educate, and persuade
- Willing and able to travel to client and KPMG locations as needed (<25%)
Benefits + Perks
§ Competitive Compensation Package
§ Performance Incentive Plans
§ Vacation leave credits above the market
§ Salary loans from our partner financial institutions
§ Certifications and Training Programs
§ Emotional and Psychological support program for you and your family
§ Life Insurance above the market.
Explore the Tech World with KTSA
Join us! We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, or disability status.
Explore the Tech World with KTSA
Join us! We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, or disability status.
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