Contentful is hiringProduct Designer

About the opportunity

In today's digital-first world, content is the customer experience. As an individual or business, you interact through content, differentiate using content, and achieve your goals with content. Content is what powers every single experience throughout our day. The User Experience team empowers builders to compose awesome content experiences through platform collaboration using a diverse range of products tailored to their needs.

As a Product Designer (f/m/d) you will work with a cross-functional team to discover, define and deliver experiences that empower development teams to efficiently collaborate, build fast and release safely.

If you combine a passion for problem-solving and systems design with solid interaction and UI design skills, this role may be a good fit. You should be keen to facilitate user research studies and team workshops, and have experience working with design systems. You’ll join a design guild of passionate design generalists who enjoy continuous learning, and the opportunity to impact the product and the organisation in a meaningful way.

What to expect?

You’ll be a key player in your cross-functional product development team and contribute to initiatives to make your product team and the design guild more successful. 

• Deeply understand user needs and help stakeholders and collaborators to build empathy.
• Facilitate discovery workshops. 
• Take the user’s perspective and explore solutions from multiple directions.
• Create deliverables like user journeys, concept maps, UI mockups and prototypes, UX copy
• Help shape team goals and success metrics.
• Assist in story and requirements definition.
• Represent your team’s work, e.g. presentations with business stakeholders.
• Run experiments and user testing and improve the user experience through iteration
• Collaborate with other Designers across the org to continuously raise our quality bar

What you need to be successful?

• Minimum 3 years of experience
• Self-starter and organized.
• Open to trade-offs and negotiation.
• Comfortable navigating ambiguity and capable of adding clarity to the table.
• Strong conceptual skills to design for complex scenarios.
• Strong communicator and user advocate.
• Comfortable communicating to company leadership.
• Experience working with design systems and solid knowledge of interaction patterns.
• Experience with user research and testing.
• Experience in meeting and workshop facilitation.

What's in it for you?

• Join an ambitious tech company reshaping the way people build digital experiences
• Full-time employees receive Stock Options for the opportunity to share ownership and the success of our company
• We value Work-Life balance and You Time! A generous amount of paid time off, including vacation days, education days, and volunteer days
• Access to our Employee Assistance Program (EAP) for information, support, discussion, and counseling for life’s challenges
• Use your personal education budget to improve your skills and grow in your career. Join a free German class or one of our many internal learning initiatives!
• Use your physical fitness budget to get away from your desk and support your physical wellness
• Enjoy a full range of virtual events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties 
• A monthly phone/internet stipend and phone upgrade reimbursement after 2 years
• Plus, Contentful socks! And other amazing swag as part of company events. Oh yeah!

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