Emma is hiringTeam Lead UX Research

Full TimeUX Research
Posted 10mo ago
Ready to lead, disrupt and reinvent the sleep industry?

We are Emma – The Sleep Company. Created in 2013, we are now the world's largest D2C sleep brand, available in over 30 countries and recommended by many consumer associations in EMEA, APAC, and the Americas. We're pushing the boundaries of technology to transform the world of sleep and we want your help to pull it off.
We're a highly ambitious, hard-working team that pushes you to produce your best work yet. We focus on how we approach problems, we chase growth, and set ambitious goals. Want your ideas to have an impact and your career to grow? Then Emma is the right place for you.

What you'll do:

    • Lead and manage a team of UX researchers, providing mentorship, guidance, and support to ensure high-quality research outputs and professional growth. 
    • Grow the team through hiring and amplifying their impact through setting up and following the processes that will ensure research insights and collaboration with other stakeholders are effective in ensuring business impact. 
    • Develop and execute a comprehensive UX research strategy, aligning it with business objectives and user needs. 
    • Collaborate closely with product managers, designers, and developers to identify research objectives, prioritize initiatives, and align research activities with product development cycles. 
    • Conduct both qualitative and quantitative user research studies, including interviews, surveys, usability testing, card sorting, and other appropriate methods, to gather insights on user behavior, motivations, and pain points. 
    • Analyze research data, employing statistical analysis and data visualization techniques to extract meaningful insights and trends and generate actionable insights as well as make a business case to implement UX changes. 
    • Foster a culture of user-centric design thinking within the organization, encouraging cross-functional collaboration and empathy towards our customers' needs in a company that has scaled up quickly and where this approach can have a big impact. 

Who we're looking for:

    • Proven experience in conducting user research for digital products, ideally within the e-commerce industry. 
    • Strong leadership and team management skills, with the ability to inspire, guide, and develop a high-performing team. 
    • Proficient in a wide range of qualitative and quantitative research methods and tools, such as usability testing, surveys, interviews, and data analysis. 
    • Demonstrated ability to work in a fast-paced, agile environment and manage multiple projects simultaneously. 

What we offer:

    • A combination of personal and company growth to accelerate your career and help you reach your goals.
    • The chance to work on exciting and challenging projects either independently or as part of a dedicated, international team.
    • Responsibility and decision-making authority from day one—you'll create an impact with new, innovative ideas and help shape our company DNA.
    • To work and learn from experts in diverse fields and get to know your team members at exciting company events.
Become an Emmie

Emma is transforming the world of sleep - and we want the highest-performing people to help us pull it off. We want you. But only if you're willing to go all in. Only if you're willing to question, disrupt, innovate, and create from the ground up. ?

We proudly celebrate diversity. We are an equal-opportunity employer committed to promoting inclusion in our workplace. We consider all qualified applicants for employment without regard to race, ethnic origin, religion or belief, gender, gender identity or expression, sexual orientation, national origin, disability, or age.

Our aim is to get back to you in a couple of days, however, we are currently receiving a large number of applications and this might lead to a delay in the process. We will get back to you as soon as possible!
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