Yodeck is hiringUX Researcher

About us

Yodeck is a fast-growing Software-as-a-Service (SaaS) company that is laser-focused on disrupting the $23B digital signage industry. Yodeck’s affordable, easy-to-use, and feature-rich solution has been developed to democratize digital signage and empower with it any and every business around the world. Yodeck was first introduced in 2016 and now powers over 90,000 screens across every type of business from restaurants and retail stores, to schools, stadiums and conference halls. Yodeck is now in the top 5 of digital signage SaaS platforms in the world, and we are looking for curious and smart people to drive even faster!

About the role

We are seeking a highly motivated and experienced UX Researcher to join our dynamic team. As a UX Researcher, you will be responsible for planning, executing, and analyzing research activities that inform the development of our digital products. You will collaborate closely with cross-functional teams, including designers, product managers, and engineers, to ensure the delivery of intuitive and engaging user experiences.You will propose tactical and strategic product improvements by cross-referencing and systematically review business goals, support queries, sales and product data.

Responsibilities

• Conduct user research using a variety of qualitative and quantitative methods, such as interviews, surveys, usability testing, and user analytics.
• Develop research plans and processes to address specific research objectives and questions.
• Recruit and screen participants for research studies, ensuring representative samples.
• Facilitate user research sessions, both in-person and remotely, and capture actionable insights.
• Analyze research data, synthesize findings, and present clear and concise reports to stakeholders.
• Collaborate with design and product teams to translate research findings into actionable design recommendations.
• Work closely with Product designers to conduct iterative usability testing and user validation throughout the design process.
• Stay up-to-date with industry trends, best practices, and emerging research methods to continually enhance the user research process.
• Advocate for the user and champion the importance of user-centered design within the organization.

• Bachelor's or Master's degree in Human-Computer Interaction (HCI), Psychology, Cognitive Science, or a related field.
• Proven experience in conducting user research for digital products, preferably in a fast-paced, product-driven environment.
• Strong knowledge of qualitative and quantitative research methods, including usability testing, interviews, surveys, card sorting, and ethnographic research.
• Proficiency in using research tools and software (e.g., Hotjar, UserTesting.com, Optimal Workshop, Qualtrics, etc.).
• Experience working with cross-functional teams and a demonstrated ability to influence decision-making through data analytics and research insights.
• Exceptional communication and presentation skills, with the ability to convey complex research findings to both technical and non-technical stakeholders.
• Experience working with cross-functional teams and a demonstrated ability to influence decision-making through research insights.
• Strong organizational skills and ability to manage multiple projects simultaneously.
• Passion for user-centered design and a deep understanding of UX principles.
Case studies or examples of past research work demonstrating your ability to uncover user insights and drive design decisions.

• Competitive salary
• Company-wide bonus scheme and a great Stock Option plan
• Amazing workplace, certified as Great Place to Work
• Hybrid Work From Home policy
• Office gym, nutritionist, and meal vouchers
• Individual training budget for professional development
• Private medical insurance plan
• Fun and collaborative start-up environment (with amazing offices!)
• Flexible working arrangements
• Commuting Expenses
• Equal opportunity and workplace diversity

As part of our dedication to the diversity of our workforce, Yodeck is committed to Equal Employment Opportunity. Our people are our strongest asset and we acknowledge that all we have achieved so far is the solid outcome of our people’s contributions.