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Taptap Send is hiringLead Product Designer

Full TimeProduct Design
Posted 10mo ago
Our Mission
Reduce inequity by helping immigrants move money home by becoming the leading cross-border fintech for immigrants.

The Team
-> Founded by Harvard grads / 3rd-time founders --- also founded Segovia (successful exit) and GiveDirectly (>300M revenue, fastest-growing NGO).
-> Top performers from top and varied organizations (e.g., Bain, Bolt, Google, McKinsey, SafeBoda, Uber, Zipline) --- we like moving fast, and we hire people that do as well.
-> Driven by mission, guided by values (see below) – in deed, not just word.
-> Team as global as the mission, >30 languages from 25 countries (i.e., if you’re interested in learning to make Chicken Moambe, we’re the place).

About Us
Taptap Send is backed by top VCs (Spark, Canaan, Reid Hoffman, Breyer Capital, etc.), rapidly growing and a great place for those looking for both impact and a fast-paced tech startup environment.  Read more about the journey in Reid Hoffman’s words or TechCrunch article
Launched in 2019, Taptap is tapping into a transformative shift in global finance: from banks to phones. While this has affected wealthier countries as well, it has been nothing short of a revolution for the emerging markets where the overwhelming majority of population had been unable to access digital finance previously.  Its first product, Taptap Send, allows immigrants to send money home instantly and with no fee, saving money in the process. With a formal market size of >700B alone, we’ve got a lot more saving to do for our users. And that’s just the beginning….

Our Investors
Spark Capital, Canaan, Reid Hoffman, Breyer Capital (Jim Breyer), Unbound (Shravin Mittal), Wamda (Fadi Ghandour), Firstminute Capital, Slow Ventures (Sam Lessin), Helios Partners (Souleymane Ba), Crossbeam Ventures (Ali Hamed), Nikesh Arora, Samih Toukan, and many other context-specific angels

Role

As Taptap Send’s Lead Designer, you will own the end-to-end user experience and visual design of our product. This will include everything from conducting user research to defining our design process, creating wireframes and testing prototypes with users.  You will work closely with not only our Product and Engineering teams, but also with Customer Support and Growth.

This role is perfect for you if you have deep empathy for our users, and experience designing for consumer mobile products (preferably for the diaspora communities).  You are comfortable working cross-functionally in a rapidly changing start-up environment and assume an extreme ownership mindset.

Responsibilities

    • Design delightful user experience based on user interviews, experimentation, analytics, etc
    • Collaborate across functions to help define products and features from the beginning
    • Build wireframes and prototypes (in Figma) to tackle difficult UX problems
    • Lead and improve upon our product design process, including design reviews and testing
    • Own and improve upon our design patterns and systems
    • Work closely with engineering to ship your designs

Requirements

    • 5+ years experience in UI / product design for mobile apps
    • Highly proficient with design and prototyping tools (e.g., Figma, Sketch)
    • Experience with user research and surveying
    • Portfolio showing your high quality and delightful UI and UX work
    • Proven ability to work globally across different cultures and languages
    • Track record of delivering in highly cross-functional, rapidly evolving environments(Preferred)
    • French fluency, other languages a plus (e.g., Spanish, Italian, Arabic, etc.)

Benefits (UK) - Specifics depend on geography!

    • Competitive salary (based on experience)25 days, public holidays + Pipio day!
    • Flexible hours
    • Employer pension contributions
    • Regular team events
    • Professional development opportunities (e.g. language lessons, trainings, etc.)
    • Taptap equipment (laptop, accessories)
    • Work from home desk stipend
    • Private health insurance
    • Behavioral health benefits


Impact first.
Team next.
Accept reality.
Propose solutions.
Win with grit.
Be proactively candid, with yourself and others.
Love the particular.
Own it.
Create positive energy.
Maybe, even have fun.

Equal Opportunity Employer

Taptap Send is an equal opportunity employer dedicated to building an inclusive and diverse workforce. All employment decisions are decided on the basis of qualifications, experience and business need. We strongly encourage applications who are members of underrepresented communities to apply.

If you require reasonable adjustments to be made during the recruitment process, please do not hesitate to let us know. Any information you provide us in this respect will only be used to accommodate your requirements.

Note: we recognize imposter syndrome is real - any candidate that does not perfectly fit every characteristic of this role is still strongly encouraged to apply.  
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