Endpoint is hiringSenior UX Researcher

Full TimeUX Research
Posted 10mo ago
Endpoint is a digital title and settlement company built from the ground up to make home closing easy for all. For many, buying or selling a home is one of life’s biggest transactions. At Endpoint, we help our customers close every deal so they can start their next chapter with confidence. Whether it’s a first-time homebuyer choosing a place to start a family, a real estate agent securing a record-breaking deal, or a proptech company scaling its services, we believe that closing on a home is a milestone worth celebrating and a process that should be easy for all parties involved.

Founded in 2018 by a diverse group of tech and real estate veterans, Endpoint develops technology that streamlines home closing for real estate agents, buyers and sellers, and empowers proptech companies and investors looking to scale their closing operations. Backed by First American Financial Corporation, a Fortune 500 company, Endpoint has secured $220 million in funding and has operations across the US.

Endpoint is looking for a Senior UX Researcher to join us in working on a new enterprise opportunity. You will use your experience in research to contribute directly to define our product and operational initiatives as well as our overall business strategy for a new vertical. 

As a Senior UX Researcher, you will use your skills to:

    • Conduct complex multi-phase discovery work with subject matter experts to drive enterprise product and business strategy.
    • Lead debriefs, insight sessions, and workshops to drive strategic output.
    • Define user needs of new segments, collaborate on roadmap priority, and objectives.
    • Partner with business leads, product managers, designers, data analysts, and operations to define both the long-term strategy and the short-term tactics to drive holistic user experience.
    • Define, scale, and scope complex project plans with multiple work streams.

You'll come to Endpoint with:

    • 5+ years of digital strategic market research and customer insight experience; specializing in generating actionable insights that drive product and business impact.
    • Ability to conduct research at scale, demonstrating the use of both quantitative and qualitative research methods. These may include: ethnographic field research, usability evaluation, ideation workshops, and collaboration with data science teams.
    • Strength in data backed, strategic big picture thinking grounded in a desire for impact.
    • Compelling storytelling, and deep skills in explaining your logic, process, and decisions to cross-functional teams.
    • Excellent written, verbal, and intercommunication skills, and the capacity to effectively roll out large scale strategic initiatives.

Why work at Endpoint:

    • You’ll join a fast-growing company where you can make an impact
    • You’ll work alongside industry experts and the brightest minds in tech to transform an industry
    • We foster a vibrant, welcoming, and inclusive company culture
    • You’ll be entrusted with responsibility and autonomy in your day-to-day work
    • You’ll have opportunities to advance your career from within, or for internal mobility
    • Customizable benefits including Health, Dental, Vision, and 401K Match
    • Flexible work options for certain roles
    • Virtual and in-person team events
    • We offer competitive compensation; Base pay is one part of your total compensation package in addition to annual bonus. This role pays between $120,000 and $140,000 and your actual base pay will depend on your skills, qualifications and experience. We also offer a long-term incentive plan.
This hiring range is a good faith and reasonable estimate of the salary range of possible compensation at the time of posting and is subject to change. The actual compensation offered will be determined by various factors, which may include a candidate's education, training and experience.


Endpoint is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected under federal, state or local law.
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