Senior Product Designer

About us

At Bettermode, we are redefining how businesses streamline the customer experience and foster strong relationships. We build software that lets anyone seamlessly craft digital communities and shape them around their unique needs. Backed by Silicon Valley investors and trusted by customers such as Hubspot, IBM, Viewsonic and Ford, we're excited to be growing our team so that we can continue building tools that connect millions of end-users daily.

About this role

We’re growing fast and are excited for new teammates to join and shape our design team. As our Product Designer, You’ll design product concepts that balance vision, craft, speed, and business potential. We’re seeking product designers who are ready to craft every detail of new product features, from idea to UX to pixel-perfect execution. You’ll run projects end to end with engineers to drive your vision to the ship line. You’ll work closely with the Lead product designer.

As our Senior Product Designer, you will:

• Drive the evolution of Bettermode's product design.
• Take a leadership role in shaping the visual and experiential aspects of Bettermode's products, ensuring they align with the company's design vision and user-centered principles. Oversee the enhancement of product interfaces for optimal usability, aesthetics, and functionality.
• Lead the holistic design approach
• Develop cohesive and innovative design solutions for Bettermode's products, considering user needs, business goals, and market trends. Collaborate with cross-functional teams to create a seamless and delightful user experience.
• Establish design systems and methodologies.
• Elevate Bettermode's design system by establishing comprehensive guidelines and libraries that facilitate consistent and efficient design processes. Mentor and guide junior designers in adopting best practices and maintaining design quality.
• Shape the brand narrative through design.
• Display an in-depth comprehension of the target audience, translating insights into compelling design narratives that resonate with users across various touchpoints.
• Manage complex project timelines.
• Take charge of multiple design initiatives simultaneously, effectively prioritizing tasks, managing timelines, and ensuring milestones are met. Collaborate with project stakeholders to maintain alignment and clear communication.

• 5+ years of working experience in Product design fields.
• You have well-rounded skills and experience to run projects independently end to end.
• You seek to understand the needs of customers then explore and advocate for the strongest user experiences to solve their problems.
• You create clear, intuitive, and visually appealing human interfaces.
• You care about the business needs, implications, and practicality of your designs. You don’t get stuck on pretty UI or deep abstractions and can balance between craft, speed, and the bottom line.
• You have strong beliefs, loosely held. You’re a good listener who collaborates well with different stakeholders. You observe and internalize all inputs and feedback to help you reach an optimal decision.
• You understand how to tell stories using both words and visuals, and strategize the best ways to drive alignment.

Nice to have

• You’ve worked in fast-growing companies (startups).
• You’re a designer who can code!
• You’re an explorer and hunter of new products and features.

At Bettermode, you’ll be at the forefront of changing how businesses and owners foster community with their customers. All our team members have ownership; they are given the autonomy to have a strategic impact on how we scale. To enable our team, we offer competitive salaries, extensive health benefits, vacations, flexible schedules, home office stipends, and other work policies built to make a global team thrive. As we continue to grow with customers and team members across the world, we are committed to cultivating an environment where everyone’s unique perspectives are heard and valued. The diversity of our team will enable us to build the most inclusive product and workplace possible. We encourage applications from all backgrounds, identities, abilities, and life experiences.