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TripArc is hiringUX Designer

Full TimeUX Design
Posted 6mo ago

Founded in 2017, TripArc is a $750 million privately held company powers the top Travel Agencies and Tour Operators in North America. Our expansive and growing network empowers seamless access to a comprehensive range of travel options and services globally with over $750 million transactions annually - all at the industry’s best rates.

As an industry leader in technology, purchasing, finance, HR and marketing, we know how to deliver solutions to travel professionals in the most effective way possible. With deep experience in partnering with two leading brands in the luxury travel space – Kensington Tours and Travel Edge –?TripArc has real insight into the needs of tour operators and travel agencies today.

TripArc’s goals are simple. To make our network of over 1400 travel entities more profitable, efficient and help them create truly unique travel for their clients.

TripArc’s UX team is looking for an experienced designer to work as a strategic partner on key initiatives. Our multi-functional UX team is focused on requirements, client insights, and product design to support ongoing feature releases across multiple proprietary technology platforms, with the goal of driving sales performance and revenue growth. Our UX team acts as the voice of hundreds of Destination Experts and Travel Advisors who use our technology products to manage the business of travel, from itinerary building to quote and booking management. You will also be working on our client-facing assets, including websites and mobile apps. Your work will involve solving interesting and complex user flow and interface challenges, creating wireframes, prototypes?and/or visual designs, and overseeing the visual interface for the web-based products or applications. 

As a member of the UX Design team, you will: 

  • Work closely with other Designers, Product and Engineering teams to develop solutions to new problems while bringing consistency, simplicity, and ease-of-use to the experience of our products. 
  • Design and prototype elegant solutions for web and mobile environments. 
  • Identify user needs, sketch solutions with prototypes, test ideas, and refine designs with data and user feedback.
  • Document detailed interaction models and UI specifications.
  • Iterate alongside engineers to build great user experiences.
  • Collaborate with other designers to maintain design consistency and coherence across all of our platforms and promote the best UI practices to other designers, engineers, and product owners. 

Qualifications 

  • 3+ years of experience as a UX/interaction/product designer or similar role, ideally within an Agile environment.
  • An online portfolio.
  • A diploma or degree in a related field (UX Design, Graphic Design, Interdisciplinary Design, Interaction Design) or relevant work experience.
  • An online portfolio or samples of work demonstrating experience creating great end-to-end, user-centered design solutions and patterns across desktop and mobile web/applications.
  • Relentless desire for innovation, balanced with business needs, and customer expectations.
  • Must be organized and analytical.
  • Unwavering attention to detail with an acute awareness that everything counts.
  • Commitment to learning and expanding professional and technical knowledge.
  • Strong knowledge of prototyping tool with design system proficiency.
  • Ability to work well with others across the business.
  • Ability to work in a dynamic and fast-paced environment.
  • Understanding of HTML/CSS/JS capabilities and limitations.
  • Proficient with Angular, Figma, CSS, JS, SCSS, SaaS
  • Relentless desire for innovation, balanced with business needs, and customer expectations.
  • Curiosity, continuous learning and an open-minded attitude.
  • Experience working in travel industry would be an asset.  

Cultural Fit 

  • Able to thrive in an entrepreneurial environment. 
  • Team-oriented 
  • Thrives in a KPI-driven environment
  • Highly functional in a fast-paced, constantly changing workplace - building plans through iterations from learning what’s working and not working.
  • Ability to build trust and work through conflict both upwards and downward. 

We are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. If you require accommodation due to a disability at any stage of our hiring process, please advise us when completing your application.

We thank all candidates for their interest however only those selected for an interview will be contacted.

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