Parsley Health is a digital health company with a mission to transform the health of everyone, everywhere with the world's best possible medicine. Today, Parsley Health is the nation's largest healthcare company helping people suffering from chronic conditions find relief with root cause resolution medicine. Our work is inspired by our members’ journeys and our actions are focused on impact and results.
Parsley Health is seeking a UX Writer for a four-week contract to help rewrite our saved replies for member messages to provide a more collaborative, supportive member experience.
What you’ll do:
- Reimagine automated customer service emails
- Update and/or draft emails that will be sent as replies to customer inquiries and questions
- Write grammatically correct and compelling copy
- Ensure copy is in alignment with our brand voice and tone
- Determine which kinds of member inquiries could use automated replies vs. those that need a customized response- and those that are both automated and customized.
What you’ll need:
- At least one year of experience as a UX Writer
- Familiarity using a MacBook, Google suite, Slack and Zoom
Parsley Health is committed to providing an equitable, fair and transparent compensation program for all employees.
The hourly rate for this role is $60/hour, depending on skills and experience. We take a geo-neutral approach to compensation within the US, meaning that we pay based on job function and level, not location.
Individual compensation decisions are based on a number of factors, including experience level, skillset, and balancing internal equity relative to peers at the company. We expect the majority of the candidates who are offered roles at our company to fall healthily throughout the range based on these factors. We recognize that the person we hire may be less experienced (or more senior) than this job description as posted. If that ends up being the case, the updated salary range will be communicated with candidates during the process.
At Parsley Health we believe in celebrating everything that makes us human and are proud to be an equal opportunity workplace. We embrace diversity and are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We believe that the more inclusive we are, the better we can serve our members.
In light of recent increase in hiring scams, if you're selected to move onto the next phase of our hiring process, a member of our Talent Acquisition team will reach out to you directly from an @parsleyhealth.com email address to guide you through our interview process. We look forward to connecting!