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UX Designer

R-Zero

About R-Zero

R-Zero is on a mission to deliver a better future for all via safer, healthier shared indoor environments. Working here means you’ll help create a new category–one that bridges science, public health, and technology. You’ll ask why and achieve new outcomes, developing skills beyond your existing scope of expertise. You’ll join a diverse team of forward-thinkers, collaborating on work that will shape the future of human health. No playbook exists for the problems we are solving, but our science-based approach and revolutionary technology ensure that together, we will change the world.

Role Overview

We are seeking a Senior UX Designer to drive UX framework and information architecture. This is the first UX hire and is a high-profile role trusted to define a world-class end-to-end customer experience.  Working collaboratively with engineers, product managers, executives, and R-Zero teammates across the organization, you will lead all design aspects throughout the strategy, research, concept, and development life-cycle.  Your scope will encompass the entire customer journey from initial engagement to steady-state product usage including our hardware, mobile, and web products.  

This is a hybrid work location position with a minimum of one to two days per week in our San Francisco and Menlo Park offices.

Key Responsibilities

  • Create, align, and continuously improve a unifying vision for our end-to-end customer experience, encapsulating customer education, pre-sale interactions, product onboarding, as well as steady-state product usage.
  • Define UX framework and information architecture to create a best-in-class end-to-end customer-centric experience, which may include: writing user stories, feature mapping, persona development, user and business goal analysis, creating a design system, workflow, and information architecture documentation
  • Independently develop and deliver high-level storyboards, prototypes, wireframes, and high-fidelity designs to effectively communicate design strategies and detailed interaction behaviors.
  • Champion a user-centered design process throughout the organization including a customer research process with best practices
  • Deeply understand our mission, organizational goals, science and technology, products, customer needs, and user psychology
  • Provide competitive analysis and stay informed on industry design trends 
  • Collaborate with executives, product managers, and engineering to design and deliver solutions that effectively achieve business goals 

Qualifications

  • 5+ years of progressive experience in UX/UI design 
  • 3+ years of ownership of information architecture and UX framework
  • 3+ years of experience in fast-paced environments; Enterprise SaaS startup experience heavily preferred 
  • Proficiency in Adobe Creative Suite, Invision, Sketch, Zeplin, or other prototyping and visualization software 
  • Knowledge of Principle, Framer, or HTML a plus

The salary range for this position will vary based on candidate level, experience, and location. The base hourly rate for this position contemplates a range of $75.00 to $100.00 per hour. Certain roles may be eligible for incentive compensation, equity, and benefits. Proof of eligibility to work in the United States and a background check is required upon employment.

R-Zero’s benefits program underscores our commitment to health equity and care for all people–including our employees. Some of these benefits include:

  • Unlimited vacation, paid holidays
  • Competitive total compensation with equity:
    • Competitive compensation–backed by market research and audited annually for pay disparities–is our baseline. In addition to competitive base bay, every member of our team receives equity. We believe shared ownership leads to shared success.
  • Healthcare benefits (medical, dental, vision) starting on day one. We offer coverage for employees, their spouses/domestic partners, and their children. 
  • 12 weeks paid parental leave for all genders
  • 401(k) program starting on day one
  • AD+D and life insurance

 

R-Zero is an equal opportunity employer, committed to creating a diverse and inclusive global work environment. We are committed to a policy of Equal Employment Opportunity and do not discriminate against an applicant or employee on the basis of any legally recognized protected basis under federal, state, or local law, including the San Francisco’s Fair Chance Ordinance.

Studies show that women and people of color tend not to apply for jobs if they don’t meet every single qualification. We encourage you to apply–even if your experience doesn’t perfectly align with every bullet point in the job description. You may be just the right candidate for this, or another opportunity.

By submitting your application, you acknowledge that you freely give informed consent to the collection, processing, use, and storage of your personal information as described therein.

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