Woven is hiringUX Researcher
Woven by Toyota is the mobility technology subsidiary of Toyota Motor Corporation. Our mission is to deliver safe, intelligent, human-centered mobility for all. Through our Arene mobility software platform, safety-first automated driving technology and Toyota Woven City — our test course for advanced mobility — we’re bringing greater freedom, safety and happiness to people and society.
Our unique global culture weaves modern Silicon Valley innovation and time-tested Japanese quality craftsmanship. We leverage these complementary strengths to amplify the capabilities of drivers, foster happiness, and elevate well-being.
TEAM
Join Woven by Toyota's Arene UX team to help shape the future of automotive software! Arene is a platform driving Toyota’s Battery Electric Vehicle (BEV) development, providing engineers with the tools to innovate quickly and safely.
WHO ARE WE LOOKING FOR
The Arene UX team, part of the larger Arene Value Delivery team, is looking for a passionate team player to support our UX research operations. You’ll assist in planning, conducting, and sharing user research to inspire creativity. You’ll also collaborate with researchers, vendors, and participants, ensuring communication and efficient processes.
If you love technology, people, and research, and thrive in a dynamic and collaborative environment, we want you on our team! Help us enhance the user experience and make a real impact.
You will report to the Head of Arene UX, and this role is hybrid - you will work in the office 3+ days per week.
RESPONSIBILITIES:
- Research Standardization & Documentation – Develop and maintain research methods, scripts, templates, and consent forms to streamline processes and ensure consistency.
- Participant & Study Management – Assist in recruiting participants and managing logistics for UX research, supporting both qualitative and quantitative studies.
- Data Management and Insights Sharing – Help manage research insights through the UX Knowledge Hub, ensuring accessibility across the team.
- Vendor and Stakeholder Relations – Oversee vendor contracts and act as a communication point for stakeholders.
- Global Collaboration and Advocacy – Promote user research and its value in fostering a user-centered design culture.
- Learning & Growth – Master the essentials, techniques, and strategies of top-tier UX researchers. Start by supporting research efforts, progress to conducting small studies, and ultimately take charge of your own end-to-end research projects.
MINIMUM QUALIFICATIONS:
- 2+ years of experience working as DesignOps, ResearchOps, or Research Assistant
- Research, product, and/or project management background
- Experience working with UX Researchers and Designers
- Spoken and written English and Japanese fluency
NICE TO HAVES:
- Experience working with and managing UX research / Marketing research vendors
- Experience working with startups from early phases to build the product and service
- Experience with UX teams in the automotive and/or enterprise software industry
All interviews will be arranged via Google Meet, unless otherwise stated.
WHAT WE OFFER
・Competitive Salary - Based on experience
・Work Hours - Flexible working time with NO core-hours
・Paid Holiday - 20 days per year (prorated)
・Sick Leave - 6 days per year (prorated)
・Holiday - Sat & Sun, Japanese National Holidays, and other days defined by our company
・Japanese Social Security - all applicable (Health Insurance, Pension, Workers’ Comp, and Unemployment Insurance, Long-term care insurance)
・In-house Training Program (software study/language study)
Our Commitment
・We are an equal opportunity employer and value diversity.
・Any information we receive from you will be used only in the hiring and onboarding process. Please see our privacy notice for more details.
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