UIUXjobsboard
Get weekly
design jobs!

TymeX is hiringSenior UX Researcher

Full TimeUX Research
Posted 5d ago

Description

TymeX – About us

TymeX is the technological and operational arm of a larger entity called TymeGroup. We research, design and develop software for our business units based in South Africa, Philippines and APAC in the fin-tech world. We currently have a bank licence in South Africa, The Philippines, and expanding fast in Vietnam.

The role

We seek a talented and enthusiastic Senior UX Researcher. This role will be based in Ho Chi Minh City, Vietnam, with occasions to travel abroad.

As a Senior UX Researcher specializing in both quantitative and qualitative research, you will play a pivotal role in shaping the user experience of our products across our global market. You’re expected to conduct a variety of cross-cultural research methods while working close with designers, product managers, and business owners.

The key responsibilities

  • Plan, design, and conduct primary user research using qualitative and quantitative methods such as moderated and unmoderated usability testing, in-depth interviews, field studies, and surveys.
  • Collaborate with cross-functional teams to identify research goals, develop research plans, and translate findings into actionable insights.
  • Analyze and synthesize research findings to inform the product design and development team, gather insights to inform and validate design decisions and identify areas for improvement. 
  • Synthesize research findings into compelling narratives and presentations for key stakeholders, advocating for the user’s perspective at every stage of the design process.
  • Stay updated on UX trends, best practices, and emerging research methodologies.
  • Collaborative mindset, who can educate non-researchers about the value of different research methodologies.
  • ‘Just do it’ attitude – able to self-overcome issues and get things done.
  • Above all, you must be a truly passionate researcher with a user-centered mindset.

Requirements

  • At least 6+ years of relevant experience in conducting UX research
  • Bachelor’s degree in Human-Computer Interaction, Psychology, Sociology, Communications Research, Statistics, Economics, or any related field
  • Experience conducting in-depth interviews and moderated usability testing
  • Experience conducting unmoderated usability testing, survey design, and descriptive statistics
  • Strong analytical skills with the ability to translate research findings into actionable insights.
  • Can fluently speak in English and Vietnamese
  • Experience with research tools such as Figjam, Figma, Maze, Survey Monkey, Mix Panel, Optimizely etc.

Benefits

  • Career progress advantages and continuous learning
  • Leadership opportunities in a growing UX Research practice
  • A competitive salary and benefits package
  • International working environment and agile culture
  • We have a hybrid working model, part in the office, part remote from everywhere.
  • Overseas travel opportunities for training and work purposes.
  • Learning opportunities with paid seminars, conferences, and courses – we are keen on internal talent development.
  • Performance bonus up to 2 months
  • 13th month salary pro-rata
  • 15-day annual leave+ 3-day sick leave + 1 birthday leave + 1 Christmas leave
  • Meal and parking allowance are covered by the company.
  • Full benefits and salary rank during probation.
  • Insurances as Vietnamese labor law and premium health care for you and your family without seniority compulsory
  • SMART goals and clear career opportunities (technical seminar, conference, and career talk) - we focus on your development.
  • Internal Hackathons and company's events (team building, coffee run, blue card...)
  • Work-life balance 40-hr per week from Mon to Fri.
Apply for this job

Please let TymeX know you discovered this position on UIUXjobsboard so we can keep providing you with quality design jobs.

Related JobsSee more jobs from Vietnam