Doctolib is hiringSenior UX Writer

What you’ll do

Join a team of passionate and hardworking entrepreneurs to transform healthcare! 

We are looking for a Senior UX Writer/Content Designer (x/f/m) to work on our existing products in Germany. Our diverse Design team includes Product Designers, Brand Designers, User Researchers, Design Operations, and 6 UX Writers, all dedicated to providing the best user experience.

Your role will be to set the vision for content and drive cohesive product narratives across platforms. You will also collaborate with Strategy and Marketing teams to ensure a coherent and simple user journey. 

Your responsibilities include, but are not limited to:

• Collaborating with Product Designers and Managers to create engaging, localized copy for the German market.
• Crafting and owning core narratives for product launches, aligning with Product Marketing.
• Conducting and participating in user research, and testing to improve content based on feedback.
• Auditing products to identify and implement simpler, more consistent user experiences, optimizing key flows to enhance UX metrics and conversion rates.
• Contributing to the design system (Oxygen) and product glossary for consistency.
• Providing guidance to Product Designers and Managers, promoting best practices in UX Writing and Content Design company-wide.

Who you are

If you don’t meet all the requirements below but believe this opportunity matches your expectations and experience, we still encourage you to apply!

• Have at least 5 years of working experience in UX Writing or Content Design.
• A user-focused design thinker who thrives on solving complex problems in landscapes such as healthcare.
• Skilled at simplifying technical concepts for clear, impactful and measurable communication.
• Adept at prioritizing multiple projects in a fast-paced environment.
• Proficient with tools like Figma, Miro, and Phrase.
• Fluent in both English and German.
• Experienced in creating guidelines for design systems or style guides.
• Familiar with working on AI-driven features or writing with generative AI.

What we offer

• A competitive health insurance paid 100% by the company
• A dedicated onboarding program - the Doctolib Academy
• Mental health and wellbeing offer in partnership with moka.care
• The Doctolib Parent Care Program, including extended parental leave, meet-ups and inspiring conferences
• A subsidy from the work council to refund part of the membership to a sport club or a creative class
• Subsidy for lunch and various food offers in our offices
• A flexible workplace policy offering both hybrid and office-based mode 
• Flexibility days allowing to work in EU countries and the UK 10 days per year 

The interview process 

• Recruiter Interview
• Portfolio Review
• Live Case 
• Final interview
• At least one Reference Check
• Offer!

At Doctolib, we are committed to improving access to healthcare for everyone. This translates into our recruitment process. We evaluate candidates based solely on qualifications and motivation, without any form of discrimination.

The more diverse ideas are heard, the more our product will truly improve healthcare for all. You are welcome to apply to Doctolib, regardless of your gender, religion, age, sexual orientation, ethnicity, disability.

To ensure equal opportunities, we invite you to exclude personal information (e.g. pictures, age) from your applications. If you require any accommodation, please let us know for support during the hiring process. 

Join us in building the healthcare we all dream of!

All information provided is processed by Doctolib for application management. For data processing details, click here. 

Please contact hr.dataprivacy@doctolib.com for inquiries or to exercise your rights.