Closed Questions

What are Closed Questions

Closed Questions are questions that can be answered with a specific, limited set of responses, typically yes/no, multiple choice, or a rating scale. They're designed to collect quantifiable data and specific information in user research.

Types of Closed Questions

Common formats include:

• Yes/No Questions: "Have you used this feature before?"
• Multiple Choice: Predefined options to choose from
• Likert Scale: Rating questions (e.g., 1-5 scale)

When to use Closed Questions

Use closed questions when you need to collect specific data points, validate assumptions, or gather quantitative metrics. They're particularly useful in surveys, usability testing, and when comparing different user groups or features.

How to write Closed Questions

Create clear, unambiguous questions with mutually exclusive answers. Avoid leading questions, provide balanced response options, and ensure all possible answers are covered. Use them alongside open-ended questions for comprehensive research.