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GLOSSARY

Diary Study

UX Design

What is a Diary Study

A Diary Study is a longitudinal research method where participants record their activities, experiences, and interactions with a product or service over an extended period. It captures real-world usage patterns and contextual insights that might be missed in lab-based studies.

How to conduct a Diary Study

Key steps include:

  • Participant Selection: Choose representative users willing to commit
  • Clear Instructions: Provide structured prompts and recording tools
  • Regular Check-ins: Monitor participation and provide support
  • Data Analysis: Identify patterns and insights across entries

When to use Diary Studies

Implement diary studies when you need to understand long-term user behavior, track product usage in natural contexts, or identify patterns that emerge over time. They're particularly valuable for products used intermittently or in varied situations.

Benefits of Diary Studies

This method provides authentic insights into user behavior, captures emotional responses over time, reveals usage patterns in natural contexts, and helps identify issues that might not surface in short-term testing.

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