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Senior UX Designer

Springbok Agency

Full TimeuxMechelenBelgiumPosted 28 days ago

From changing the way people pick a phone plan to how they manage their home energy consumption, our Service Design Team has helped out many of our clients improve their customers’ daily lives. And we’re looking for a senior UX designer to take our work a step further. 


As a senior UX designer at Springbok, you’ll have the opportunity to guide our clients through the service design process, facilitate internal/external workshops and offer your industry expertise to deliver projects with company-wide impact. 


Mechelen | The Service Design Team | 5+ years relevant experience


Your responsibilities

  • Participate in pitches for current and new clients.
  • Oversee every phase of the service design process (Double Diamond method).
  • Plan and conduct product research, competitor analyses and user testing.
  • Interpret data and provide qualitative feedback to the client.
  • Collaborate with product and marketing experts on projects.
  • Develop or oversee wireframes and prototypes for functionality and usability.
  • Create user stories, personas, storyboards and presentations.
  • Share your industry knowledge by hosting internal and external workshops.
  • Provide account directors with high-level budget estimates for UX services.
  • Assist junior UX/UI designers with their work and guide them in best practices.

This role is for you if…

  • You have a degree in UX or service design, and at least 5 years of agency experience.
  • You have foundational knowledge of UX skills and programmes (Sketch, Adobe XD or Azure), and a drive to develop these skills further.
  • You’re curious and empathetic. You’re open to asking the right questions, and doing the hard work to get the best results.
  • You can serve as an approachable, go-to expert for junior designers and continue setting our UX benchmark high.


We offer

  • A competitive salary.
  • Flexible hours.
  • Office space in Mechelen (600m from Mechelen Station) with home working possibilities.
  • The opportunity to join a young, ambitious and talented team.
  • Pan-European customers in a variety of sectors.
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